1. Information We Collect

We gather different types of information depending on how you engage with our platform. Some of this happens automatically when you visit our site, while other information you provide directly when signing up or contacting us.

Personal Information You Provide

Automatically Collected Data

Blockchain-Related Information

Because we work with blockchain technology for content authentication and distribution, we may collect wallet addresses, transaction hashes, and smart contract interaction records. This information is often publicly visible on blockchain networks but is processed according to this privacy policy when linked to your personal account.

2. How We Use Your Information

Your data helps us run our services and improve your experience. Here's what we actually do with it:

3. Data Sharing and Disclosure

We don't sell your personal information. But we do share it in specific situations with trusted partners who help us operate our services.

Service Providers

We work with third-party companies for hosting, payment processing, analytics, and customer support. These providers only access the data they need to do their job and are required to keep it confidential.

Business Transfers

If SparkGlowCharge is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information when required by South Korean law, court orders, or government requests. This includes situations where we believe disclosure is necessary to prevent harm, protect rights, or cooperate with law enforcement.

4. Your Rights Under South Korean Law

South Korea's Personal Information Protection Act gives you significant control over your personal data. Here's what you can do:

How to Exercise Your Rights

To make a request, email us at help@sparkglowcharge.com with your account details and specify what you'd like us to do. We'll respond within 10 business days as required by PIPA. In some cases, we may need to verify your identity before processing your request.

5. Data Security Measures

We use industry-standard security practices to protect your information from unauthorized access, alteration, or destruction. This includes:

That said, no system is completely secure. While we do our best to protect your information, we can't guarantee absolute security. You're responsible for keeping your account credentials confidential and notifying us immediately if you suspect unauthorized access.

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by South Korean law.

When we no longer need your information, we securely delete or anonymize it. Some data may be retained longer if required by law or to resolve disputes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how you use our site, and improve your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

Types of Cookies We Use

8. International Data Transfers

While we're based in South Korea, some of our service providers operate in other countries. When your data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

Blockchain networks are global by nature. When you interact with public blockchains through our services, your transaction data may be processed and stored by nodes located worldwide.

9. Children's Privacy

Our services aren't designed for anyone under 14 years old. We don't knowingly collect personal information from children. If you're a parent and believe your child has provided us with personal data, please contact us immediately and we'll delete it.

10. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Effective Date" at the top shows when the current version was last updated.

Continuing to use our services after changes take effect means you accept the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Third-Party Services

Our website may contain links to external sites or integrate with third-party services. We're not responsible for the privacy practices of these external entities. We recommend reading their privacy policies before sharing any personal information with them.